A design-focused digital tool aiding employees at Natural Resources Canada.
Empowering Working-Level Systemic Change
A design-focused digital tool aiding federal government employees.
2022
Context & Challenge
Natural Resources Canada
Natural Resources Canada (NRCan) was seeking to provide concrete guidance to employees at all levels to confidently embed equity, diversity, and inclusion into the DNA of the department. The Federal Public service has lagged behind industry in its representation and inclusion of the increasing ra.cial, ethnic, and cultural diversity of this country within its workforce and its policies. NRCan wanted to remain an industry leader within the natural resources sector and needed to provide a means to educate its workforce quickly to pivot towards more inclusive programs and policies for Canadians.
I researched, designed, and wrote the content of the tool. I took this unique opportunity to move beyond the original vision of the project and build a tool that introduced employees to the design process to increase inclusion from the very beginning of the policy and program design phase
Approach
How I Work
My work combines social work, human-centred design, and facilitation to create thoughtful, collaborative, and lasting change.
Human-Centred Understanding
How to design a tool that challenges
Collaborative Facilitation
Research the pain-points of program designers and policy analysts at the start of a new design cycle and offer a
Structural & Systems Thinking
Challenges rarely exist in isolation. I examine the broader social, cultural, and institutional forces influencing the problem.
Transformational Change
The goal is not just solutions, but processes that help people, teams, and systems evolve in deeper and lasting ways.
A Core Belief
Lasting change happens when we look beyond symptoms and work together to transform the systems and relationships shaping our lives.
